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FAQs
How do you handle airport pickup delays at Pearson (YYZ)?
Our dedicated dispatch desk tracks your live flight arrival data in real time. Your chauffeur adjusts your pickup sequence automatically based on actual landing times, ensuring your vehicle is staged at the terminal curbside exactly when you clear customs. We provide a complimentary 45-minute grace period for international flights and 15 minutes for residential pickups to ensure a stress-free transition.
Are highway tolls included in your flat-rate Ajax limo pricing?
Our pre-arranged flat rates provide complete pricing transparency and include standard local highway access. However, specific electronic toll routes, such as the 407 ETR, are excluded from the initial base quote and will be itemized transparently based on your specific routing requests. We do not charge sudden surge fees, guaranteeing complete billing predictability.
Can I request pre-installed child safety seats for an Ajax transfer?
Yes. We prioritize family travel safety by providing fully sanitized, age-appropriate toddler, infant, and booster seats upon request. Every car seat is professionally cleaned and pre-installed in your assigned Cadillac Escalade or executive van prior to dispatch, eliminating the hassle of traveling with heavy personal equipment.
How does your private chauffeur service differ from standard rideshare apps?
Unlike on-demand rideshare apps or public transit, we operate an exclusive, pre-arranged livery service utilizing current-model premium black SUVs and corporate vans. Every trip features a professional, background-checked chauffeur, guaranteed vehicle availability, rigorous sanitization protocols, and an uncompromised, quiet cabin environment tailored for corporate productivity.
