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FAQs
How far in advance should I book?
We suggest 2-3 weeks’ advance for regular rides. Wedding bookings and prom season need 4-6 weeks. Our Durham limousine service offers same day service when availability allows. Last minute bookings work during non busy periods. Holiday transportation fills fast, so plan early. Call us today about reservation timeline options.
What areas do you serve in Durham?
Our Durham limo covers all Durham Region cities completely. We serve Oshawa, Whitby, Ajax, and Pickering daily. Our service coverage extends to the Toronto service and GTA connection areas. Check our complete list of cities for full geographic coverage. We handle regional coverage and extended service area trips with ease.
Do you provide child seats?
Yes, we offer child safety seats for all ages. Our booster seats and infant car seats meet strict safety standards. Request seats during the booking process for proper installation service. We follow all safety requirements for family transportation trips. Share age requirements, and we prepare the right safety features for you.
What is your cancellation policy?
Give us 24 hour notice for a full refund on cancellations. Partial refund applies with shorter notice. Weather cancellations and emergency situations get special treatment from our team. We understand force majeure events happen unexpectedly. Rescheduling works great when plans change. Check full policy details and cancellation terms when booking.
Do you provide service to multiple airports?
Our airport limo service covers multiple airports across the region. We drive to Toronto Pearson International YYZ daily. Billy Bishop Toronto City Airport YTZ rides run often, too. Need John C. Munro Hamilton Airport or Buffalo Niagara International? We handle all regional airports and airport transfers with service information ready.